HitchMart has made every effort to have a straightforward and fair return policy.
Seven days - Within seven days of receiving your delivery, if for any reason you are not completely satisfied, you may return any item (electrical items excluded) to HitchMart for a full refund minus actual shipping charges.
Thirty days - Within the first thirty days, we will take returns of all unused items, however, you will incur a 25% restocking fee, plus actual shipping charges.
*The exception to the above policy is if any item was received with a manufacturer's defect, HitchMart will handle all shipping charges associated with replacing the defective item.
Note: Prior to any return, you must send an e-mail to HitchMart for exact instruction (Please include your order number).
